FREQUENTLY ASKED QUESTIONS
Is my subscription refundable?
Subscriptions are nonrefundable, we offer our guests a free trial to try out our site.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time.
Can I receive a refund if I cancel my subscription before the trial period?
You will not be charged before the trial ends, if your subscription is canceled before the trial ends you will not be charged for our service.
How many free trials am I allowed?
You are allowed one free trial. I system will not allow multiple free trials.
How often should I update my profile?
It is recommended that you update your measurement every 6 weeks, however, our service will prompt you to update your profile and subscription every 3 months.
How often can I update my profile?
Profiles can be updated as often as you see fit
Can everyone see my contact information?
Please be note that your contact information is only visible to the back office. This ensures your privacy and security while using our platform. However, it is within your discretion to communicate with other models and agencies on the site and provide them with your personal contact information. We understand the importance of networking within the industry. Therefore, we have provided a platform where you can communicate with other models and agencies on our site. However, it is entirely at your discretion whether or not you choose to share your personal contact information with them.
How do I upload media?
Select the respected area that applies to your model status and upload your images
Are photo and video uploads monitored?
To maintain a professional standard on our platform, we carefully monitor all photos uploaded. Any unprofessional photos will be promptly removed to maintain the high quality and integrity of our model profiles.
Can I upload nudes?
FacePlus by DivaBigg does not allow nude uploads. We would like to emphasize that nude uploads are strictly prohibited on FacePlus by DivaBigg. Uploading nude photography will result in the deletion of your account and a permanent ban from the site.
Can I upload videos to the site; what types of videos are permitted?
Yes, we are delighted to inform you that video uploads of your walks are permitted on our site. It's a great way for you to showcase your talent, attract potential employers, and added exposure. The site allows you to upload minute-long videos. Limited space is available so excessive video uploads will be removed.
Can my videos include music?
No, due to licensing restrictions background music will not be permitted in any video uploads. Please note that videos with copyrighted music will be removed as per our policy.
Do you verify the event posting and casting before posting?
To ensure the safety and legitimacy of all casting shoots and events posted on our platform, we undertake thorough due diligence. Nonetheless, we advise exercising discretion when engaging with such opportunities. In case you come across any suspicious or fraudulent events, please report them to us promptly. Although we strive to catch all such instances, it is not always possible; nevertheless, we will do our utmost to address any concerns raised by our users.
How do I communicate with other models?
We have provided a communication feature on our site that allows models like yourself to interact with other models and potential employers. This feature enables seamless networking and enhances your chances of finding suitable opportunities within the industry.
Will events posted be paid?
Paid jobs are based on the post and will be included in the event information. FacesPlus by DivaBigg is a third party and has no legal input on the models used. We are a platform for different entities to communicate.
Will I be selected for all events and projects?
Selecting is not up to FacesPlus by DivaBigg, if a potential employer is interested in working with you the will contact you on the site and express their needs.